Return and Exchange Policy

 At Black Leather Jacket Era, your satisfaction is our priority. If your order isn’t right whether the size doesn’t fit, the item isn’t as expected, or it arrives damaged you can easily request a return, refund, or exchange.

30-Day Easy Returns Worldwide

You have 30 days from the delivery date to request:

  • A return
  • A refund
  • A size exchange

 Valid for all customers worldwide.

Conditions for Return

To be accepted, the item must:

  • Be unused, unworn, and undamaged
  • Have all tags attached
  • Be sent back in original or secure packaging

Items that are used, altered, worn, or damaged are not eligible for return.

Return Shipping Costs

  • Customer pays return shipping for size change or change of mind.
  • If the item is defective, damaged, or incorrect, we cover all return shipping costs.
  • No hidden or restocking fees.

Refund Process

Once we receive and inspect your return:

  • Refunds are issued within 2 working days
  • Refunds will be issued to the same payment method used at checkout.
  • No processing or deduction fees.

Damaged, Defective, or Wrong Item

If you receive a damaged, defective, or incorrect product:

  • Contact us within 3 days of delivery
  • Send photos or videos as proof

 We will offer either:

  • A free replacement, or
  • A full refund

Size Exchange

If the size doesn’t fit:

  • Request an exchange within 30 days
  • Customer sends back the item
  • We send the replacement once we receive the original
  • If we sent the wrong size, we cover all costs

Order Cancellation

  • Before production or shipping starts → Full refund
  • After production or shipping has started → Cancellation may not be possible
  • No cancellation or hidden fees.

Shipping Delay

Delivery times may vary by destination.
If your order is delayed:

  • Contact us for updated tracking
  • If the package is lost or undeliverable, you will receive a full refund
     Your customer rights are fully protected.

If you need help, our support team is here for you.
 info@blackleatherjacketera.com
 +44 7880 356527

Contact Information

Company Name: Hypersys Ltd

Company No: 16245954

UK Office Address: First Floor Flat, 586B Green Lane, Seven Kings, Ilford, Essex, England, IG3 9LW

UK Number:  +44 7880 356527

Email: sales@blackleatherjacketera.com

Email: info@blackleatherjacketera.com

Business Hour: Monday – Friday, 9:00 AM to 6:00 PM

Response Time: We aim to respond within 1 Business Day