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Are there any hidden shipping costs?
No, there are no hidden charges. Shipping is free for orders above $99. For orders below $99, a flat shipping fee of $20 applies. However In case of a return, return shipping costs are the responsibility of the customer.
Is There A Money-Back Guarantee?
We offer a 30-day money-back guarantee if your order is incorrect or if you do not receive your item.
Can I make changes to my order after checkout?
You can request changes within 12 hours of placing your order. After this period, your order may already be in processing, and modifications might not be possible.
Can I Exchange My Jacket Once I Have Received It?
Yes, you can exchange your jacket within 30 days of delivery. Items may be tried on for size and fit but must be returned in their original condition—unworn outside, unwashed, and free from damage, stains, or alterations. All original tags and packaging must be included. Return shipping costs are the customer’s responsibility.
How Many Days Does It Take For My Order To Deliver?
You can expect your order to be delivered within 6–10 business days. For more details, please see our Shipping Information page.
We ship all orders using express services like DHL and FedEx from our overseas warehouses. The entire shipping process is fully traceable, ensuring customers can conveniently track their parcels and receive them hassle-free at their doorstep.
Are There Any Hidden Shipping Costs?
At Black Leather Jacket Era, we offer 100% free shipping on all orders to the UK, USA, Canada, Australia, and Germany—no hidden fees, no surprises at checkout. We understand how frustrating unexpected charges can be, which is why we guarantee a transparent and hassle-free shipping experience for our customers.
Please note: In the event of a return, the customer is responsible for covering the return shipping costs.
Do You Ship Worldwide?
No, we currently ship to the following countries:
- United States
- United Kingdom
- Canada
- Australia
- Germany
How do I track my order?
Once your order has been dispatched (usually within 24–48 hours), you will receive an email with tracking information.
Is ordering online secure?
Yes, your order is completely secure. We use PayPal, which protects your information using Secure Socket Layer (SSL) encryption with 128-bit security. Once your payment is submitted, PayPal securely processes and handles the transaction.
How do I know if my order is confirmed?
You will receive an email confirmation immediately after placing your order. This email will contain all the details of your purchase.
I want my jacket as fast as possible. Do you offer expedited shipping?
At the moment, we do not offer expedited shipping. However, we are working on introducing faster delivery options in the near future.
How can I pay for my order with Black Leather Jacket Era?
For your convenience we accepts Paypal, Google Pay, Visa, Mastercard, American Express and Discover cards for payment.
What If My Shipment Is Lost And I Never Received It?
In rare cases where a package is confirmed lost by the courier, we will replace your order at no additional cost. If tracking shows the package was delivered but is later lost or stolen from your location, Black Leather Jacket Era cannot be held responsible.
What are your support hours and response times?
Our customer support is available Monday to Friday, 9:00 AM – 6:00 PM (GMT). We typically respond to all inquiries within 4 – 5 hours.
Where do you source your leather from?
Our leather is sourced as a by-product of the agricultural industry. The hides are carefully processed and crafted into high-quality leather apparel and accessories.
How can I contact Black Leather Jacket Era if I have any more questions?
Reach out to us anytime at info@blackleatherjacketera.com and our team will be happy to help.
Contact Information
UK Number: +44 7880 356527
Email: sales@blackleatherjacketera.com
Email: info@blackleatherjacketera.com
Business Hour: Monday – Friday, 9:00 AM to 6:00 PM
Response Time: We aim to respond within 4 - 5 Hours